Picture this, a box of candles travels in a hot truck from the factory to a scorching warehouse where it sits for the weekend. What is the likelihood that the box will make it to its destination without the candles melting? The answer is slim to none. This isn’t the first time Mother Nature has turned up the heat. Here’s what it means for you:
No shipments on Fridays. Only local shipping on Thursdays. Long distance orders MUST ship on Mondays.Please order when you need to and we’ll take care of the rest.
UPS holds orders when you are closed, so please contact Crystal if your shop is closed during any weekday. We can factor that into our shipping schedule and keep your order out of the barn!
Please help us help you and check your shipments upon arrival. Damaged product and shipping errors must be reported within 5 days so check your order once it is received to report any issues. We will be calling to remind you to check your order so you don’t miss an opportunity to get fresh product fast in case something horrible happens enroute.
It’s roasting in the factory as well. Candles are slow to cool and getting stuck in molds. The freezers are laboring through the humidity and the production staff is slogging through like the champs they are, but nothing can change the fact that the weather is slowing things down. We’re asking for your patience on backordered items; it’s just taking us a little longer to get stock out of the door.
Together we can beat the heat! Thanks for your help and here’s to hoping for a very pleasant fall!
No shipments on Fridays. Only local shipping on Thursdays. Long distance orders MUST ship on Mondays.Please order when you need to and we’ll take care of the rest.
UPS holds orders when you are closed, so please contact Crystal if your shop is closed during any weekday. We can factor that into our shipping schedule and keep your order out of the barn!
Please help us help you and check your shipments upon arrival. Damaged product and shipping errors must be reported within 5 days so check your order once it is received to report any issues. We will be calling to remind you to check your order so you don’t miss an opportunity to get fresh product fast in case something horrible happens enroute.
It’s roasting in the factory as well. Candles are slow to cool and getting stuck in molds. The freezers are laboring through the humidity and the production staff is slogging through like the champs they are, but nothing can change the fact that the weather is slowing things down. We’re asking for your patience on backordered items; it’s just taking us a little longer to get stock out of the door.
Together we can beat the heat! Thanks for your help and here’s to hoping for a very pleasant fall!
